Do you Price Match?
No, Rebel does not match the offers of other providers
Rebel invests heavily in providing customers with the best technology, the best support, and the most transparent pricing in the UK broadband market. Here’s what makes us different from the big providers — and why more households are choosing to switch to Rebel.
Cutting‑Edge Wi‑Fi Hardware & Software
Rebel provides customers with newer, more powerful Wi‑Fi technology than traditional broadband providers.
This includes:
- Our latest‑generation Rebel Broadband Router
- Our intelligent Rebel SuperPods, which create a seamless whole‑home Wi‑Fi experience
- Cloud‑driven software that continually optimises your speeds and performance
This investment ensures your home receives faster, stronger, and more stable Wi‑Fi everywhere you need it.
UK‑Based Customer Support
We believe great broadband needs great support behind it. Rebel invests in:
- UK‑based Customer Success team
- Email, outbound calling and text support
- Mesh Wi‑Fi technology that allows 24/7 network performance monitoring
This means we can see issues early, fix them quickly, and help you faster — without scripts or offshore call centres.
No Misleading Pricing — Ever
Rebel does not use the pricing tactics common among the largest broadband providers. This includes:
❌ No “Teaser Pricing”
Many providers offer a very cheap, short‑term rate, then dramatically increase the price once the introductory period ends.
This is confusing by design — most customers don’t remember when the offer expires and end up paying far more than expected.
Rebel finds this tactic misleading, so:
✔️ We offer honest, straightforward, consistent pricing from day one.
No CPI+ Price Increases
Most big broadband companies raise their prices every year by:
Inflation (CPI) + an additional percentage (usually 3.9%)
This means your bill can rise well above inflation annually — even while still in contract.
Rebel does not follow this practice.
✔️ We do not raise prices above inflation
✔️ We do not add extra percentage increases
✔️ We honour the prices you signed up for
It’s part of our commitment to fair, transparent pricing.