Your TV can sometimes experience slow speeds and buffering, affecting your experience. Follow these troubleshooting steps to solve the issue.
There are many reasons you may experience TV buffering.
If you have recently switched to Rebel, your Broadband line needs a few days to stabilise and your Wi-Fi needs to optimise after connecting all of your devices.
To troubleshoot, follow the steps below:
- First, restart your router: power it off, leave it unpowered for 30 seconds, and power it back on. Your Rebel R1 Router will reconnect to the network automatically and your Rebel Wi-Fi will self optimise.
- If you still experience buffering, you may need to change a parameter on your HomePass app. Check out our article on HomePass Guard to deactivate the Advanced IoT protection that may affect your TV.