Understanding Equipment Dispatch Timelines

When you order your internet, we don’t mess about.

We send everything you need — your router and cables — straight to you, so you’re ready to go.

Here’s how it works:

• Your kit leaves our warehouse 7 days before your activation date

• Example: Activation on 25 November? We ship on 18 November

• Delivery usually lands within 1–2 working days

No last-minute stress. No chasing boxes.

If anything’s unclear or you need a hand, just shout — we’ve got you.

Bottom line:
Your equipment arrives ahead of time, so your connection day runs smooth and drama-free.