Follow these simple steps if you notice your Internet light is red on your Rebel R1 Router
If you notice your Rebel R1 Router Internet light is red, your Broadband line is no longer authenticated to Rebel's Router.
There are a few reasons for this, such as a fault with our network provider Openreach or an authentication issue on the line.
To see if we can sort with out an Engineering visit, please follow the steps below:
- First, reboot your router. Power it off, leave it unpowered for 30 seconds, and power it back on. Your Rebel R1 Router will reconnect to the network automatically. Please note, it will take up to two minutes to reconnect to the network.
If the restart does not work, get in touch with our Support team, as you are likely experiencing an Openreach fault.